About LITS

Mission, Services, Hours, Contact Info, Staff

Our Mission

Goddard’s Library and Information Technology Services are designed to provide information resources and technology support for students and the broader college community. We provide access to quality information resources and services. We recognize that the use of technology is an integral part of library and information research. It is our collective mission to provide authoritative information resources, learner-centered services and instruction as well as reliable systems that support academic research & enhance intellectual activity.

Check out our Getting Started Page for more information about who we are and what we do: http://lits.goddard.edu/getting-started/

Library & Information Technology Services & Support

Technology Support

The Information Technology team provides a number of services to students and faculty at the residency. For new students, we offer an introduction to Goddard’s IT systems and services. For all students, we conduct a Goddard Net 2.0 workshop, which goes beyond the basics of sending email and posting messages. We also provide instruction in and support for the Student Information System, Goddard Net 2.0, and general computer use. We can help get you online with your laptop and set your laptop to print to our printers during residencies.  Information Technology staff continue to provide support and assistance to students and faculty throughout the semester.

Library Services

The Eliot D. Pratt Library offers services and resources in support of education and research in a hybrid in-person/virtual environment. The collection includes 33,000+ printed books, 97,000+ eBooks, and electronic access to journal publications. The Goddard Authors Special Collection includes 1,600+ titles by faculty, staff, trustees, current students, and alumni. The Archives house a collection of documents and artifacts about the history of Goddard College. The Art Gallery features work of students and local artists. The library is committed to a user-centered approach in all aspects of services in the physical and virtual environment.  Library Hours are 9 am – 4 pm Mon-Fri during non-residency periods (excluding college holidays). To check our hours, please refer to the embedded calendar in the sidebar of this site or the library catalog site at http://catalog.goddard.edu.

Eliot D. Pratt Library & Pratt Computer Lab Hours

Regular Hours:

Monday – Friday: 9:00 am – 4:00 pm (excluding holidays)

Residency Hours*

Orientation Thursday: 9:00 am – 4:00 pm
Friday – Monday: 9:00 am – 6:00 pm
Tuesday & Wednesday: 9:00 am – 10:00 pm
Thursday: 9:00 am – 6:00 pm
Final Friday: 9:00 am – 4:00 pm

*During Port Townsend & Seattle Residencies, LITS maintains regular hours.

Contact Us

Library Support

  • Phone: (800) 468-4888 ext. 208 (toll-free) or (802) 322-1604 (local)
  • Email: library@goddard.edu

Archives Support

  • For questions regarding the college’s history and information from the Archives.
  • Email: archives@goddard.edu

Technical Support

Find answers in our KnowledgeBase


        • Knowledgebase
        • Chat
        • Email a question
        • Contact information

Phone: (800) 468-4888 ext. 364 (toll-free) or (802) 322-1605 (local)

Remote Support Tool: http://support.goddard.edu. If no one is available on the portal, please contact IT Support via http://help.goddard.edu us to set up a support appointment.


Clara Bruns 
Director of Information Access
(800) 468-4888 ext. 250
(802) 322-1603

Helen Linda
Library Systems and Technical Services Librarian
(800) 468-4888 ext. 216
(802) 322-1602

Paula Tamburello
Materials Access and Acquisitions Librarian
(800) 468-4888 ext. 305
(802) 322-1607

Monica Nelson
Library and Academic Support Specialist
(800) 468-4888 ext. 240
(802) 322-1609

David Hale
Archival Assistant
(800) 468-4888 ext. 208 (Library Info Desk)
(802) 322-1604 (Library Info Desk)


Chip Ilstrup
Director of Information Technology Services
(800) 468-4888 ext. 218
(802) 322-1717

Greg Warner
Information Systems & Network Team Lead
(800) 468-4888 ext. 276
(802) 322-1645

Jake Klein
IT Services Specialist
(800) 468-4888 ext. 232
(802) 322-1638


Agnes Figueroa Martinez
Support during Seattle residencies only

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