Mission, Services, Hours, Contact Info, Staff
Our Mission
Goddard’s Library and Information Technology Services are designed to provide information resources and technology support for students and the broader college community. We provide access to quality information resources and services. We recognize that the use of technology is an integral part of library and information research. It is our collective mission to provide authoritative information resources, learner-centered services and instruction as well as reliable systems that support academic research and enhance intellectual activity.
Library & Information Technology Services & Support
Technology Support
The Information Technology team provides a number of services to students and faculty at the residency. For new students, we offer an introduction to Goddard’s IT systems and services. For all students, we conduct a Goddard Net 2.0 workshop, which goes beyond the basics of sending email and posting messages. We also provide instruction in and support for the Student Information System, Goddard Net 2.0, and general computer use. We can help get you online with your laptop and set your laptop to print to our printers during residencies. Information Technology staff continue to provide support and assistance to students and faculty throughout the semester.
Library Services
The Eliot D. Pratt Library’s collections and services have been developed to serve the needs of the students and faculty at Goddard. Building effective collections and providing research support for distance as well as on-campus learners is our priority. As a core service we offer online full-text access to scholarly academic publications. Technology has made remote electronic access a viable method of making our library resources available. The most important direction in collection development has come from our students and faculty. The library area of Goddard Net 2.0 is the starting point for students doing research. It provides access to our online catalog with bibliographic records for 50,000+ titles in our in-house print collection and 39,000+ electronic books.
The library’s resources include 40 research databases, encyclopedias, dictionaries, biographies, and more.
The library provides user education and support. While on campus, students are encouraged to attend workshops to learn about our resources and how to access them. The library staff serves students with individual instructions and research assistance. Distance support is provided via email or phone consultation. Students take advantage of our long loan period that allows them to borrow items from our in-house collection for one semester.
Print material is mailed to students upon request during the semester.
Eliot D. Pratt Library & Pratt Computer Lab Hours
Regular Hours:
Monday – Friday: 9:00 am – 4:00 pm
Residency Hours*
Monday – Friday: 9:00 am – 10:00 pm
Saturday & Sunday: 9:00 am – 8:00 pm
*During Port Townsend Residencies, the LITS maintains regular hours.
Contact Us
Technical Support
Answers to many technical support questions can be found via our knowledge-base at help.goddard.edu.
Email Your Technical Support Question
Phone: (800) 468-4888 ext. 364 (toll-free) or (802) 322-1605 (local)
Remote Support Tool: http://support.goddard.edu If no one is available on the portal, please call us to set up a support appointment.
Library Support
Phone: (800) 468-4888 ext. 208 (toll-free) or (802) 322-1604 (local)
Email: library@goddard.edu
Archives Support
For questions regarding the college’s history and information from the Archives.
Email: archives@goddard.edu
LIBRARY STAFF
Clara Bruns
Director of Information Access
(800) 468-4888 ext. 250
(802) 322-1603
Richard Ambelang
Information Resources and Technology Librarian
(800) 468-4888 ext. 273
(802) 322-1608
Helen Linda
Library Systems and Technical Services Librarian
(800) 468-4888 ext. 216
(802) 322-1602
Paula Tamburello
Materials Access and Acquisitions Librarian
(800) 468-4888 ext. 305
(802) 322-1607
IT STAFF
Rob Brennan
Information Systems Manager
(800) 468-4888 ext. 307
(802) 322-1625
Chris (Chip) Ilstrup
Information Technology Services Coordinator
(800) 468-4888 ext. 218
(802) 322-1717
Greg Warner
Information Technology Services Coordinator
(800) 468-4888 ext. 276
(802) 322-1645
Em Delaney
Associate Director of Information Architecture
(800) 468-4888 ext. 224
(802) 322-1610
